The automotive industry has been struggling in the woes of the economic recession. Now, even as sales increase again, dealerships are continuing to focus on service-oriented business practices. During the recession, many dealerships turned to service and repair aspects of their business to offset dwindling sales during the recession….
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According to an article in the Wall Street Journal, a survey conducted by auto industry research company J.D. Power and Associates found that vehicle owners who visit auto dealership facilities for service are more satisfied with their experience at dealerships than independent facilities. Ranked on a 1,000-point scale, overall satisfaction…
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Proposed fuel-economy standards, which were released in November 2011, has the National Automobile Dealers Association (NADA) speaking out. NADA says these standards will stymie the growth of new-car sales and make vehicles too expensive for consumers in the future. The White House has proposed standards that would have automakers lifting…
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